Elevating Retail Technology
at NRF 2026 APAC

The problem:

A major UK retailer was running on hardware out of support for over a decade - sourcing scrapped parts just to open new stores.

What elevation did:

Our engineers diagnosed and built a custom fix, later merging it into a popular open-source model, and navigated internal approvals to get it shipped.

The result:

• New hardware ✓
• Connected infrastructure ✓
• Continued business operations ✓ ✓

The problem:

A database upgrade that should’ve taken an estimated 3 weeks had been stuck for 18 months - blocking the entire dev roadmap behind it.

What elevation did:

Our engineers diagnosed and built a custom fix, later merging it into a popular open-source model, and navigated internal approvals to get it shipped.

The result:

• Blockers cleared ✓
• Roadmap restarted ✓
• A “permanent” problem fixed ✓

The problem:

Imagine having 12 separate order management systems - all operating independently - with no unified view. Reconciliation became a mess and customer insight across different channels was impossible.

What elevation did:

Through integrations, we consolidated everything into a unified platform, connecting it to the micro servers that own data across each channel.

The result:

• A single source of truth ✓
• A single view of orders across all channels ✓
• Customer insight actually felt insightful ✓